As soon as you have identified the extent of the injury or illness it may be necessary to contact the emergency services requesting medical assistance. 999 or 112 are the UK’s national emergency numbers for fire, police, and medical emergencies.
Emergency services should only be called if necessary and depending on the incident other services may be required such as the police or fire service.
The speaker function should be activated on your phone to allow you to continue with any emergency first aid treatment. Specific details will be asked about the incident including the location. It is vital that clear and precise information is given particularly if the premises are large, have multiple floors or other buildings.